In-App Help Center

Last updated: September 2026

Welcome, MeTuber

Namaste! Kya help chahiye aaj?

Article 1: Kaise start karu MeTubez pe?

Bahut easy hai. Do minute ka kaam.

Step 1: MeTubez app download karo. Play Store ya App Store se.

Step 2: Apna mobile number aur email daalke sign up karo. OTP aayega, verify karo.

Step 3: Apna username choose karo. Ye tumhara MeTuber name hoga.

Step 4: Apni pehli video upload karo. Landscape mein (horizontal), koi bhi length. Cooking, dance, comedy, kuch bhi.

Step 5: Bas! Tum ab MeTuber ho. Bronze tier se start hote ho. Pehli view se hi earning shuru.

Ek tip: Pehli video interesting rakho. Uske thumbnail mein clear title ho. Users ko samajh aana chahiye kya dikha rahe ho.

Article 2: Meri earnings kaise kaam karti hain?

Simple system, no confusion.

Har valid view = paise. Bas format aur tier decide karta hai kitne paise.

Bronze tier pe (jaha se sab start karte hain):

Meshorts (30 second tak): ₹4 per 1,000 valid views
Videos (30 second se zyada): ₹12 per 1,000 valid views

Jaise-jaise tum grow karte ho, tier badhta hai aur rates bhi badhte hain:

Silver: 1.5x rate
Gold: 2.25x rate
Platinum: 3.5x rate

Example: Tumhari cooking video (2 minute) ko 5,000 valid views mile Bronze pe. Earning = 5,000 ÷ 1,000 × ₹12 = ₹60. Sirf ek video se.

Balance jab ₹100 ho jaye, tum withdraw kar sakte ho. UPI ya bank mein 3-5 din mein aa jayega.

Article 3: “Valid view” kya hoti hai?

Ye important hai. Saare views paise nahi banate.

Meshorts (30 second tak videos) ke liye:

Koi viewer teri video ko 3 second ya 50% dekhe, tab valid view count hoti hai.

Matlab, 15 second ki Meshort mein viewer ko 3 second dekhna hai. 6 second ki Meshort mein viewer ko 3 second dekhna hai (jo 50% hai).

Videos (30 second se zyada) ke liye:

Viewer ko 30 second ya 25% dekhna hoga.

Matlab, 3 minute ki video mein 30 second. 20 minute ki video mein bhi 30 second kaafi hai.

Ek din mein same user ki max 2 views count hoti hain. Same phone/device ke multiple accounts se sirf 1 count hoti hai. Aur khud apni video dekhne se count zero hoti hai.

Bots aur fake views apne aap detect ho jaate hain aur count nahi hote. Tumhara dashboard sirf clean, real views dikhata hai.

Full policy: View Counting Policy

Article 4: Payout kab milega?

Jab tumhara balance ₹100 ho jaye.

Kaise nikalu paise?

App mein Earnings section pe jao
“Request Payout” button dabao
UPI ya bank account choose karo (pehle KYC karna hoga — PAN card upload)
Amount confirm karo
Team 3-5 working din mein process karega
Paisa tumhare account mein aa jayega

Zaroori baatein:

KYC ek baar karna hota hai. PAN + UPI/bank details.
Kitni bhi baar withdraw kar sakte ho, ₹100 se upar ho toh.
No fees. Poore paise milte hain.
SMS/WhatsApp pe confirmation aayegi.

Agar 5 din se zyada ho gaye, WhatsApp karo: +91 94270 68736

Article 5: Tier system kya hai?

MeTubers ke 4 levels hain. Higher level = zyada earning.

🥉 Bronze — Sab yaha se start karte hain

Requirement: Sign up + 1 video upload

🥈 Silver — Growing creator

Requirement: 10 videos + 5,000 total views

Rate 1.5x ho jata hai

🥇 Gold — Established creator

Requirement: 500 subscribers + 50,000 total views

Rate 2.25x + verified badge + brand deals unlock

💎 Platinum — Top MeTubers

Requirement: Top 5% performers, invite-only

Rate 3.5x + dedicated support + exclusive campaigns

Tier upgrade automatic hai. Jab tum criteria hit karte ho, 24 hours ke andar naya tier mil jata hai. Notification aayega.

Article 6: Mera view count kyun kam hai?

Ye common concern hai. Let's clear it up.

Kai reasons ho sakte hain:

Sirf valid views count hoti hain. Agar koi viewer sirf 1 second dekhe aur scroll kar de, woh count nahi hoti (Meshorts mein 3 second, Videos mein 30 second minimum).
Same user ki 2 se zyada views nahi count hoti. Same viewer ne 5 baar dekha? Sirf 2 count.
Same device se multiple accounts se dekhne pe 1 count hoti hai.
Khud apne account se dekhne pe 0 count.
Fake views ya bot activity automatically filter ho jaati hai.

Iska matlab yeh nahi ki tumhari video khali hai. Iska matlab hai ki jo bhi views tum dekh rahe ho, woh real, engaged viewers hain. YouTube pe jo hota hai — pehle 50,000 views dikhaate hain, phir chupke se 30,000 kar dete hain — woh humare yaha nahi hota. Jo tum dekh rahe ho, wohi actual hai.

Agar phir bhi lagta hai koi view galti se miss hui, WhatsApp karo apni video ka link bhejke.

Article 7: Content kaise upload karu?

Simple upload process.

App mein “+” button dabao (bottom center mein)
Video select karo phone se, ya seedha shoot karo
Zaroori: Landscape (horizontal) mein shoot karo. 16:9 aspect ratio. MeTubez horizontal-scrollable platform hai.
Title likho (Hindi ya English ya koi bhi Indian language)
Description add karo (optional)
Category choose karo (Music, Cooking, Comedy, etc.)
Language select karo
Upload button dabao

Video review mein 5-10 min lagte hain, phir live ho jaati hai.

Vertical (portrait) videos bhi upload ho sakti hain but sides pe black bars aayenge. Best experience ke liye landscape recommend karte hain.

Video length:

30 second tak = Meshort
30 second se zyada = Video

Dono format monetize hoti hain. Choose your style.

Article 8: Community aur brand deals

Silver tier se leaderboard, Gold tier se brand deals.

Jab tum Gold tier reach karte ho (500 subs + 50,000 views), tumhe brand deals marketplace ka access mil jata hai.

Yaha brands tumhare content ke saath collaborate karne ke liye directly reach out karte hain. Sponsored posts, product placements, ambassador programs.

MeTubez brand deals mein no commission leta hai first year. Poora paisa tumhara.

Weekly viral bonus pool: ₹5,00,000 har hafte top 100 fastest-growing MeTubers ke beech distribute hota hai. Eligibility automatic hai — bas grow karo.

Article 9: Account, password, aur privacy

Password bhool gaye?

Account delete karna hai?

Settings > Account > Delete Account. Warning: Delete karne pe saara content hat jayega aur pending earnings (₹100 se kam) forfeit ho jayenge. ₹100 se upar payout kar diya jayega account close karne se pehle.

Privacy settings:

Public profile / Private profile
Comments enable/disable
Direct message on/off
Show/hide subscriber count

Full privacy policy: Privacy Policy

Article 10: Contact support

Hume message karo. Real humans respond karte hain.

Fast responses ke liye:

WhatsApp: +91 94270 68736 (10 AM - 7 PM, Mon-Sat)

Email support:

General help: help@metubez.com
Creator issues: creators@metubez.com
Payment issues: payments@metubez.com
Report content: report@metubez.com
Legal/grievance: grievance@metubez.com

In-app: Settings > Help > Contact Us

Response time: 24 hours (email), 2-4 hours (WhatsApp during business hours)

Company address:

Twenties Entertainment Pvt Ltd

602, 6th Floor, Anam 2, Ambli, Ahmedabad, Gujarat 380058, India